Prominent Overseas Careers - Prominent Overseas Careers not getting required services at all

Respected sir,

I had registered with prominent overseas Bangalore in April'**** under the guidance of Mr. Vishnu, but after few days he left the company and my case was not even given to other officer, however I called few contacts and customer support and I got a response like but due covid Bangalore office temp. closed and staff are all working from home. I requested for case officer and told to initiate any steps but there is no action nobody assigned for progress in my case for my Canada immigration, so my request is please consider this and help me to get my fees revert back.

Thanks