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Meesho aap - Product returned but refund is not reflected to account

Dhruva filed complaint against Meesho aap on Aug 28, 2021

My mother ordered a dress from Meesho app. The product had color mismatch and is not of a good quality. Hence she returned the product but refund is not processed for that yet. It's been ** days since the pickup but no amount is reflect also I shared my bank statement with them to confirm that I haven't received the amount yet they haven't sent it after promising me that they would be sending it in * days since the second complaint

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Meesho aap

298

Total Complaints

200

Total Resolved

67.11%

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