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Reebok India Company - Product returned but no refund

Francis Lazras filed complaint against Reebok India Company on Mar 5, 2022

I purchased a product from Reebok official website and i have attached the details below. I ordered for a size * and what i received was size **. Without any delay i raised a request for return as i wasn't happy with the service and even the quality wasn't upto the mark. My return pickup was done on **th of February and its more than a month since my order but still i don't know anything about my refund.

I already spoke multiple times with concerned team and still my case is unresolved. Totally unsatisfied with service and post service.

Here are the details of my purchase.
ORDER SUMMARY:*********
Order Date:Feb **, ****
Order Status:Delivered
Payment Method:
ONLINE
Phone Number - +** **** *** ***
E-mail address - francislazras***@gmail.com

Unisex Reebok Classics Heritance Shoes
COLOUR : CBLACK/CBLACK/FTWWHT
SIZE : *
Product ID : GZ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Reebok India Company

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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