Loading...
Yohan Joh Thampi filed complaint against Pepperfry.com on Jun 25, 2018
I ordered a king size bed from pepper fry.com - https://www.pepperfry.com/garren-king-size-bed-with-storage-in-wenge-color-by-home-*******.html?type=clip&pos=**:*
As per attached image from the website, there is storage space under the bed with the base connected to bed.
When I received the product, I was shocked to see that the storage space was just simple thin sheets which are not even connected to the bed and are simply placed on the floor (see attached images). This cannot be called as a storage space and is definitely not same as the product shown on their website.
I raised a return request with pepperfry.com but they are stating this is a standard product and cannot be return.
Please help resolve this issue.
Reference:
Order: ********* (Garren King Size Bed with Storage in Wenge Color by @home)
Customer Case reference # WR-******-****
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment packag...
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it.
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Reques...
ORDER NUMBER-*********/********* Since I have faced this problem i want to make everyone aware of the fact that pepperfry want their customers to totally rely on the picture of the website and buy the product becau...
Ordered a wall painting … I have requested for a return and it’s been more than * days no action has been taken yet. When I called customer care was assured someone will call back but that has not happened either.