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Yohan Joh Thampi filed complaint against Pepperfry.com on Jun 25, 2018
I ordered a king size bed from pepper fry.com - https://www.pepperfry.com/garren-king-size-bed-with-storage-in-wenge-color-by-home-*******.html?type=clip&pos=**:*
As per attached image from the website, there is storage space under the bed with the base connected to bed.
When I received the product, I was shocked to see that the storage space was just simple thin sheets which are not even connected to the bed and are simply placed on the floor (see attached images). This cannot be called as a storage space and is definitely not same as the product shown on their website.
I raised a return request with pepperfry.com but they are stating this is a standard product and cannot be return.
Please help resolve this issue.
Reference:
Order: ********* (Garren King Size Bed with Storage in Wenge Color by @home)
Customer Case reference # WR-******-****
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