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Italian Vega - Product order is returned but no refund recieved

Janmejaya Sahu filed complaint against Italian Vega on Nov 5, 2024

I ordered * products, a shirt and a pant from Italian Vega website on dt.**/**/****. When I tried it, I found * problems with the product. The product were short on me and the material was of polyester which was not comfortable on me.
So I placed a return on the same day when I recieved it.
After repeated followup and email chains, finally my order got picked up and till date I am not receiving my refund amount.
My emails and calls are not getting answers.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Italian Vega

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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