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Bewakoof Brands Private Limited - Product not returned

Jai filed complaint against Bewakoof Brands Private Limited on Apr 3, 2024

I had ordered a product from your app .
I received it without any issue but when I opened the package,the product was totally different and was not same as the image shown in the app.
Then I applied for the return on ** March

My order I'd is - ********.

The delivery guy contacted me * times but he refused to take the order back.

Nor I am getting any response from your team.

I had send pictures of the product I received earlier,as asked by your team.

But still delivery guy refused it.

I had also tried to contact you from bewakoof support option but I am not getting any call back.

I kindly request you to solve this issue as soon as possible or I have to take this further.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Bewakoof Brands Private Limited

36

Total Complaints

23

Total Resolved

63.89%

Consumer Satisfaction

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