Tata Cliq - Product Not Genuine

Deshraj Samal filed complaint against Tata Cliq on Aug 30, 2020

Tata Cliq delivered a Corona disinfection box which does not match the description on the website. We tried to reach out the customer care, the call never gets through and even if it does, we don't get a call back.

We wrote them on support portal as well. However, they have refused a refund and asked to reach out the brand directly. There is no contact details of the brand in the invoice and invoice also mentions to contact Tata Cliq for any issue.

Now we have a corona disinfection box which does not match the website description and also does not work (not even switches ON). It appears to be a fake one. The values is INR **.*k

Tata Cliq does not take any responsibility not does provide any after sales support.

Please help in getting the money back from Tata Cliq.

Thanks

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Tata Cliq

329

Total Complaints

174

Total Resolved

52.89%

Consumer Satisfaction

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