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My flowerapp - Product no delivered

Abhijit Shankar filed complaint against My flowerapp on May 15, 2023

On **th May, **** I ordered Item: Adorable Flower Bouquet from MyFlowerApp .com on occasion of Mother's day for my mother who lives alone in South Kolkata. I paid Rs. *** and the order was supposed to be delivered the same day as per the website. It's been the next day now and the order is still not delivered. Tracking on the other says it's still being processed. I have tried to reach out to their customer service but their number is inactive. I have tried to email them multiple times but no response has been provided yet. So basically there is no way to reach them. The only opportunity to make my mother happy on mother's day is ruined and I have also suffered mental stress and financial losses. I am submitting my complaint in voxya in hopes that I can get my money back and more people are aware about such fraudulent companies.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

My flowerapp

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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