Casewale.com - product never shipped

Neelam Singh filed complaint against Casewale.com on May 4, 2021

I ordered my case on **th april by paying full price but the case is not even shipped yet ,while ordering it showed hat it will take ** hrs max to ship its been ** days now no update where is my product , the number they have provided on website is fake doesnt work as its switched off all time ,whatsapp is not active on that number as website says drop whastapp also the website shows **** chat ,that option is just fake that never works no hyperlink provided for that also the email id is fake if you mail them it gets bounced back ,entire thing about them is getting to be fake i dont know where is my money gone ,after purchase i just got confirmation mail and then they are completely lost.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Casewale.com

Total Complaints

Total Resolved

62.50%

Consumer Satisfaction

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