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DEEPANSHU DUA filed complaint against Maxbhi Com Elcotek India Private Limited on May 11, 2020
I ordered a Samsung Black folder from the website Maxbhi and it was delivered on ** march and it has manufacturer defect and i asked for a replacement and after that the lockdown started and courier services were closed. so after the services resumes in may i asked to them for a replacement and now they are saying me that they are not liable for the product as the warranty period has completed.
I have not even used the product after the complain and i am a student i am using the broken mobile phone.
Now they are not answering to my calls and messages.
i have spent a lot of time for the replacement and they have given me not only financial loss but mental loss also.
Please help me!
Order Id is:*******
Return Id:*****
Maxbhi:**********
Address:Elcotek India Private Limited
***, Network Plaza, Saraswati Road, Karol Bagh
New Delhi - ******
M.D. Naman Agarwal,Email:(naman@elcotek.net)
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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