Flipkart - Product is not replace from flipkart even after raising the request in 2 days

Ashish Patel filed complaint against Flipkart on May 20, 2019

I got the product from Flipkart but when I got that product I was having faulty unlock system, immediately I raised the request to get a refund or replace the product. Then they have assigned an engineer to check the product but the assigned engineer did not call me or tried to reach me out. I got the message like the engineer is not able to reach me out. I again called Flipkart team saying the scenario again they did the same.
Almost * to * times I emailed or called Flipkart team now they are saying the seller is not able to fulfil my request because it's out of warranty period. Please help me out from this situation. I have only one concern if I paid for a new mobile phone why I will go for the repaired one.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Flipkart

3674

Total Complaints

1562

Total Resolved

42.51%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Laxminarayan Prajapat on Dec 31, 2024

Flipkart – Package not delivereClosed

Dear sir /madam, I want to complain about Ekart delivery agent who is not delivering my product since ** December. Today he called me and I picked up his call but he cuts call then I called back he was busy then ...

Ashish on Dec 3, 2024

Flipkart – Abusing delivery bit Closed

Your deliver vechile dl**ev**** was in Prashant Vihar in front of my house delivering something to someone both the delivery executive were drunk and doing nonsense behaviour they were abusing everyone and fighting ...

Prince Sahu on Nov 29, 2024

Flipkart – He asked for extra money corruption Closed

Sir my self Prince I ordered a konicare itel mobile battery but I recieved battery backup battery so I request for return and when he came for pick he refuse to take and ask for *** Rs for accepting the product and ...

Ashok chippa on Nov 11, 2024

Flipkart – Complaint Against Flipkart for NonCompliance in Replacement of Defective ProductClosed

I am writing to formally lodge a complaint against Flipkart regarding their failure to replace a defective product as per their policy. I purchased an Asus TUF Gaming laptop from Flipkart for INR **,***, and despite...

Syed taiyab on Nov 8, 2024

Flipkart – Missing item from the box Closed

I ordered a headphone from flipkart and I got defective product so I replaced it On * November I received the replacement order which was missing and literally I raise a return request **+ times and raises a compl...