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Vikram Vanama filed complaint against Sansui India on May 10, 2018
I purchased Sansui ** *k ultra hd smart TV from flipkart on May *th ****. with the * year warranty and * years extended warranty.
From April *st week TV stopped working. So I created the request(#BAN**********) for service from Sansui. After a couple of days a technician came checked the TV and told Display has gone and he has given his manager contact no.(Sathya narayana rao #**********) to follow up. I contacted his manager multiple time, he was told now the company is not manufacturing **inc displays. So you need to take another model (**-inch smart tv), for that, you need to pay more ***/- I sent money to vidicon account which he given. After he is telling i told ****/- not ***/-. Till now i didn't get any response from them already it has been **days.
Problem is:
Sansui has to replace tv without taking extra money, if they are not able to repair it. I have * years warranty.
I am hoping this case will help me on this issue.
I am attaching invoice of the bill and money which i transferred.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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