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Avita India - Product in repair for over 20 days

Yuvraj singh filed complaint against Avita India on Aug 28, 2021

I submitted my laptop for repair on *th Aug **. It's been ** days and they still have not repaired the laptop. according to them they don't have the required parts and it has been requested from China. But the parts from China has still not been dispatched. How i'm supposed to work without my laptop. i'm losing money everyday there is a delay.
How are they selling the products when they don't have parts to repair the. laptop. They give you * years warranty but don't have parts to repair. and Does it takes ** days for parts to arrive from China?

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Avita India

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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