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Eshani Paul filed complaint against Amazon .in on Oct 19, 2019
ID: ***-*******-*******
I have ordered echo dot with free bulb. Both products were dispatched separately so customer executive said that I will not have to pay any amount at the time of the bulb so when the bulb arrived I didn't pay and the courier boy took back the bulb, I immediately contacted customer care and they said I was given wrong information I have to pay the amount for bulb so I reseduled the the delivery for the same day and the said that it will be delivered on the same day only but at night I was informed the ordered cancelled. Why such careless executive, I want an action against it.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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