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Karmvir Singh filed complaint against HDFC BANK on Dec 23, 2020
Sir ,
I have looked for home loan balance transfer on hdfc online and my query was allotted to Mrs Rukhsana khan ( +************ ) ( email - rukhsana@hdfcsales.com ) and i have talked to Rukhsana khan and i have explained my loan details to her which is currently running with Indiabulls .
She have told me that your loan will be transferred to HDFC at the earliest at the *.** rate of interest .
Further i was contacted by Mr Devesh Nigam ( Mob :********** ) ( email id : deveshnigam@hdfcsales.com )
As per Rukhsana khan introduction i have sent all documents to Devesh in pdf format including home registery copy .
After checking my all documents he told me that you loan will be transferred no problem and he fill the home loan application and sent a link to me for pay processing fee on ** dec ****.
Further i have paid processing fee of ₹**** rs online
On ** dec **** he denied to process home loan application further due some documents reason .
Now i want to know that i was contacted for only paying processing fee .
once i have sent all the documents to Devesh Nigam , he should check before log in the file & paying processing fee.
I request you to kindly take appropriate actions against these both people and refund my entire processing fee as soon as possible .
Karmvir Singh
**********
karryiaf@gmail.com
File no - *********
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