Shashank Mishra filed complaint against Sanfe in on May 22, 2026
I placed a prepaid order (Order No. *******) on the official website of Sanfe (Redroom Technology Pvt. Ltd.) on **/**/**** at *:** PM for an "Iconic **" perfume. The payment was successfully transferred. The company failed to dispatch the product within their advertised **–** hour shipping window. Upon contacting them via email and webchat, they changed the terms post-purchase, citing an uncommunicated *–** working days dispatch policy. Their public customer care helpline is non-functional. I request the authorities to intervene to either secure the immediate delivery of my product or enforce a complete refund to my bank account, and penalize the company for deficient service and misleading timelines.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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i have placed order on ** th may **** . and i am not geeting any reply