Sanfe in - Order not dispatched despite payment and repeated followups

I placed Order ID ******* on ** June **** and completed the payment successfully.

Despite waiting for more than * days, my order has not been dispatched. The order status continues to show "Order Received - Awaiting Packaging".

I contacted customer support multiple times through email and follow-ups but have not received any satisfactory response, dispatch confirmation, or tracking details.

This delay and lack of communication have caused inconvenience and loss of trust.

I request immediate dispatch of the order with valid tracking details or a full refund within ** hours.