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pardhu sai filed complaint against Flipkart on Dec 9, 2023
I placed an order for groceries at Flipkart, and although it was marked as delivered, it never arrived at my house. I filed a complaint with Flipkart because it was a prepaid order for which I had paid the full amount. After ten days of inquiry, they closed my complaint without posing for my consent, and I never heard back. They also declined to take up my grievance regarding the order. I politely requested that the Flipkart representative provide accurate investigation details, such as the recipient, name, or OTP for a delivery that did not occur, but they did not answer and just apologized for cutting the call.
I still haven't received my order or refund after ** days, and Flipkart hasn't responded either.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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