Airtel Bharti Company - Network issues and Harassment of my Kid and father through automated payment calls

Hi, I have been with Airtel for the last ** to ** years and my number is *********.
I have been facing severe call drops and data issues eschpeially at home and enrage my office. I have many incidences of important business calls dropped. I have raised multiple complaints with *** and all they have to say is there is a new tower coming up and the Airtel app which has a link to check speed has been showing a new tower coming up soon near my residence for the last over a year.
I have a family plan of **** and I am responsible to make payments. In my recent complaint on the above issue I have categorically mentioned that am not willing to make payment till the issue is resolved and the issue still persists. Airtel is harassing my kid and my father who are part of the family plan with constant automated calls for payments which they are not responsible as I am the primary account holder for the plan. This is harassment of my kid who is ** years old and he keeps asking my Pappa why can't you make the payment and do you have money.
This is ridiculous that Airtel can fall so cheap in the competition to just survive. I wish either the get their services to the level that I have always known them for or just closed down.