Loading...
Anishjenit Sugantharajan filed complaint against Air Asia on Nov 23, 2022
I have a couple of incidents back to back with Air Asia.
#* We had to postpone our date of travel from Kochin to Singapore from Nov **nd to Nov **rd. As we have booked via *rd part AVA chatbot was not able to recognise our booking to facilitate the reschedule request : Loss **k
#* We booked * tickets again for **rd Nov **** post which we received a mail & SMS from Air Asia that our first flight is rescheduled which will cause us to miss the *nd flight. I tried reaching Air Asia customer service but no luck. Again AVA chatbot was not able to process our REFUND request. Later we decided to proceed with a different airlines as Air Asia is so unreliable: Loss **k
Note: we even tried reading Airport to consult with Air Asia support and was mentioned by point of contacts that their team will support domestic only and no support for international flights.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
On *th February I received a mail from air asia for ground staff job .they asked me to watsapp document first I shared my cv , +*,cseet . And then today they shared a employee form and said to fill up and share them...
I am a nursing mother having gluten allergy travelling to malaysia. The flight didn't allows the consumers to carry their own food. My flight is almost *hrs late and air asia didn't provided any food to me.
I travelled from Don Mueang (DMK) To Kolkata T* on flight FD *** today, due to technical reasons this flight got delayed by * hrs and I had to catch a domestic flight Kolkata to Bombay (indigo *E-****) which I got m...
Too much extra cost has been received by them for the baggage for only *kgs extra Dated: **-**-****
I have booked flights for Bangkok on dated ** May to ** may ** through Air Asia app, but unfortunately app wrong flight Booked as ** Aug instead of ** may. When I contact to air Asia customer service but same is un...