Facebook Pixel Tracking

Adidas - Pickup Delayed Exchange Process

Aanya filed complaint against Adidas on Jan 16, 2024

I ordered a pair of shoes, but due to a size issue, I promptly initiated an exchange request on January *rd, ****. Regrettably, despite my timely action, the pickup for the exchange has not been scheduled to date (** Jan).

I have diligently followed up with your customer support team on multiple occasions, and while they have assured me to wait for **-** hours, the delay persists without any tangible progress.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Adidas

58

Total Complaints

35

Total Resolved

60.34%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Hetvi satani on Aug 25, 2025

Adidas  – Refund not received Closed

I returned my order on **-**-****. It has already been **–** days, but I have still not received my refund. As per your policy, refunds are usually processed within *–** working days. I have also tried contacting...

Mingma Diki Sherpa on May 4, 2025

Adidas  – Inferior qualityClosed

I had bought a Adidas cap of Rs **** at Mumbai Phoenix mall. However, the cap was of inferior quality as the cap got discolored and there was a strange stain coming from inside which was not going away after cleanin...

Shivang Khare on Jul 14, 2024

Adidas – Return not picked upClosed

I ordered a shoe which i had to return but even after * or * times connecting to the customer support my pick up hasn't been done

Mukul on Feb 21, 2024

Adidas  – Return not getting scheduled Closed

Even after raising multiple return requests adidas is not able to handle the case properly. I have been getting false assurances from adidas india regarding return request but none has come to collect the same. I am...

Vikas Vijayran on Dec 9, 2023

Adidas  – Used shoes were sent me Closed

Used an totally different item was sent now they are saying they have send the rite item They are big fraud Not helping me out