Adidas - Pickup Delayed Exchange Process
Aanya filed complaint against Adidas on Jan 16, 2024
I ordered a pair of shoes, but due to a size issue, I promptly initiated an exchange request on January *rd, ****. Regrettably, despite my timely action, the pickup for the exchange has not been scheduled to date (** Jan).
I have diligently followed up with your customer support team on multiple occasions, and while they have assured me to wait for **-** hours, the delay persists without any tangible progress.
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