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Aanya filed complaint against Adidas on Jan 16, 2024
I ordered a pair of shoes, but due to a size issue, I promptly initiated an exchange request on January *rd, ****. Regrettably, despite my timely action, the pickup for the exchange has not been scheduled to date (** Jan).
I have diligently followed up with your customer support team on multiple occasions, and while they have assured me to wait for **-** hours, the delay persists without any tangible progress.
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
58
Total Complaints
35
Total Resolved
60.34%
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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