Lybrate - Pet died due to wrong medicine
Sona Sharan filed complaint against Lybrate on Jan 13, 2019
I had a pet bird. She had stomach issues since I got her. I finally decided to consult a vet online (since it was not possible for me to take the birds to the vet). I used the website Lybrate and consulted a vet Dr. Ravi Kumar with supposedly ** years of experience. He prescribed a medicine called MetrogylI. I gave half a drop of the syrup he prescribed and the next morning I found my bird dead!! I want you to take strict action against such bogus companies who are so careless and are responsible for the death of my pet! They have fake doctors prescribing life threatening medicines to innocent poeple. Please do something otherwise they will take more lives sitting behind the screen.
I complained on their Facebook page and they called me and asked me to take down the complaint. Now I checked the chat I had with the doctor and they have removed all the chat. Luckily I had taken the screenshot of the whole chat and im attaching one of the images where he has prescribed the wrong medicine for my pet.
Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Freddy Aquilo Alvito dsilva on Apr 11, 2025
Lybrate – Consultation not done Closed
I had paid for consultation for haematologist from Goa , online from dr Mahadeva swammy.dedected **** rs still consultation not done . Money paid on ** april ****
Puneet Sokhey on Apr 30, 2024
Lybrate – Refund not receivedClosed
I tried to pay Rs *** on **-**-**** to book online text consultation. UPI transaction ************ However the amount was not credited to my lybrate account. The amount got debited from my bank account. However til...
Aditya Bobade on Dec 6, 2023
Lybrate – NOT ISSUING REFUND Closed
* days back i had complained to lybrate that money had been deducted from my account but lybrate app showed transaction failed in return i was told by Lybrate that refund has been issued and i will receive my money ...
Meghna Bose on Dec 20, 2022
Lybrate – Refund as I didn t receive any consultation call from the doctorClosed
I contacted lybrate for a gynaecologist consultation online and paid fees of Rs *** for **mins call consultation I didn’t receive any call from the doctor yet. My payment has been deducted from my account Pleas...
Shaik Abubakar on Sep 16, 2020
Lybrate – Fake online Doctor ConsultationClosed
Hello, I have logged on Lybrate website for Doctor consultation of Dr. Yeshwanth Paidimarri for my mother . I made the payment of *** rs as directed by the site.I didn't get online consultation .I waited for ...