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Woodland shoes - PERSONAL LEGAL LETTER DUE TO THE WOODLAND SHOES CHAPPAL DAMAGE WITHIN WARRANTY PERIOD

Sunil filed complaint against Woodland shoes on Feb 13, 2020

To,
Customer care department,
Woodland India.
India
and
Aero club woodland store,
Shop No S***.
Thrissur - ******.
Kerala.
India.
Phone : ****-******

From,
Sunil K Madam,
Kerala,
India
Mobile : **********
Email : sunilkmadam@gmail.com

SUB : Personal legal letter due to the shoes damage

Dear Sir/Madam,
brought a woodland ** inch orange shoes **/**/**** from AERO CLUB woodland store. Shop code S***, Thrissur - ******.Phone: ****-******.MRP : ****.they give me **% offer and final price ****.I used * times only from September ****.The sheos was became bad condition like unusable. All area cracks and became damaged. I give them to replace or repair dated */*/****.They sent woodland company for claims.Third February **** they told they can give claim amount **** and the amount deducted from the next purchase.they offed me one year warranty before I buy. They given me old product or duplicate with manufacturing date in ****.this is a coasly shoe no chance for any damage.I used this product very carefully because of the cost.And damaged like unusable condition.I brought this shoe because of good brand. I need replacement with same cost or refund my money ****. I believed good quality and they cheated me with giving old product or duplicate with damaged condition .
Kindly check this issue immediately and please solve my problems immediately.I am attaching purchase and repair bill for your reference.
Waiting for your reply and action.
Please note : This is the personal legal letter. Kindly take action before * days. Otherwise I will go to the consumer court for solve my problem.
Regards,
Sunil K Madam
Mobile : **********
Email : sunilkmadam@gmail.com.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Woodland shoes

7

Total Complaints

5

Total Resolved

71.43%

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