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Anirudha Murdio filed complaint against Pepperfry.com on Dec 7, 2019
I place oder for two sofas and two chairs today at ** December ****. After placing the order it showed delivery date of ** January which was far away and i could not afford to wait so long. I called customer care within ** minutes of placing the order and asked them to cancel it. They refused to cancel the order inspite of calling them immediately after i made the payment. This is not correct. They must cancel and refund if i am calling them within ** minutes of placing the order.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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