Facebook Pixel Tracking

Pepperfry.com - Pepperfry cheat under 100 nights free trail mattress

Kapil filed complaint against Pepperfry.com on Jan 16, 2019

Don't do cheating with customers.
Under *** nights free trail, you have clearly mentioned that product can be returned within *** days as per link
https://www.pepperfry.com/***_nights_trial.html

When I have continuously requested to return the product from * month (obviously within *** nights) , you are saying today that we will not take any return.We only accept defective product.
The customer care guy is very rude, arrogant, and he said, "I am the case manager and I wont accept return whatever you want to do."
When I told please to cross check *** night free trail offer as I will go to consumer court. Then again he said that, "I do not care all of the things. I wont accept return as I am the case manager."
Pepperfry, understand this thing clearly. You can cheat people once but this case will go every corner of internet and consumer court.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pepperfry.com

172

Total Complaints

53

Total Resolved

30.81%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Riyazahmed M Balbatti on May 8, 2026

Pepperfry.com – Received Damage Product SClosed

Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this deliver...

Raghuram Ganjikunta on Sep 4, 2024

Pepperfry.com – No replacement refund for wrong sofa delivered by pepperfry comClosed

I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th A...

Jai Shankar Giri on Sep 10, 2023

Pepperfry.com – Refund not processed Closed

I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment packag...

Pawan Koshta on Jun 11, 2023

Pepperfry.com – 100 nights trial mattress fraudClosed

Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it.

Pranav Audhkhasi on Apr 22, 2023

Pepperfry.com – Defective productClosed

I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Reques...