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Airtel Payements Bank - Payment still processing

Avinash Kumar filed complaint against Airtel Payements Bank on May 17, 2023

On April **, ****, at approximately *:** am, I initiated a recharge for my Airtel mobile number [**********]. The payment for the recharge was made using the Google Pay platform, and the transaction was completed successfully from my end. However, to my disappointment, the amount debited from my Google Pay account was not credited to the Airtel Merchant, and the status of the transaction has remained as "Payment Processing" since then.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel Payements Bank

10

Total Complaints

5

Total Resolved

50.00%

Consumer Satisfaction

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