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Vintage closet clothing - Payment received fraudulently

Sri Vidya filed complaint against Vintage closet clothing on Dec 2, 2024

Placed order on this Instagram page:
https://www.instagram.com/kurticollection_closet**/
Bought * salwars for **** in an offer
To clear the order, they told shipping charges of Rs.*** to be paid only after which order can be processed
Paid the amount, again they asked for Rs.*,*** for the same reason and told refund will be given in * minutes... sent the amount also
Again, they asked for Rs.*,*** as security charges, this amount was asked twice...total of ***** was sent from my end apart from the order value of ****...no amount is refunded so far.they are just telling wait wait...
Don't know what to do...I ordered salwars as I was in need of it.
Please resolve and get back my amount to me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Vintage closet clothing

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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