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Fynd - Payment Received by the company but didn't placed an order

Kunal Mahajan filed complaint against Fynd on Jun 8, 2017

I placed an order for a Tshirt via Fynd App and made payment via paytm on May **. These guys accepted the payment for the same but did not place an order. When I contacted their customer care they said the payment may have get stuck and would be refunded within ** hours. When I did'nt received my refund I contacted their customer care again. Alas no Reply by them this time.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Fynd

12

Total Complaints

3

Total Resolved

25.00%

Consumer Satisfaction

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