Shravan filed complaint against Pay Tm on Oct 19, 2018
I have paid to a merchant using paytm and money has been deducted but merchant didn't receive money so i have to pay myself. After complaining to paytm they are saying they have credited money to merchant. When i checked up with merchant he didn't receive money not in his wallet or his bank account. Paytm is not at all resolving my problem at all customer service is not picking up my call and they are giving copy paste replies.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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