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Tata Neu App - Payment failed money not refunded

Shubham Dubey filed complaint against Tata Neu App on Jul 2, 2025

Monday ** june **** (*.** PM) I paid for my credit card bill. Payment failed,
Now I don't have any medium to connect to its customers care.
Number which is available is of hdfcbank. No reply over mail.
Support system is bot which have limited reply doesn't help.
Now I have my bill payment date on *rd July how am going to pay my bills I have no idea whether money will come in * days or * days.
Order id: BPPTN*******************

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Tata Neu App

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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