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Home > Complaints > Partial Refund Given

Symphony Resorts - Partial Refund Given

Anand V filed complaint against Symphony Resorts on May 19, 2022

I made a reservation for Symphony Resorts on the *th of April **** for a check-in on the **th of April ****. I canceled my reservation on the *th of April ****. The cancellation policy of the hotel stated that a full refund will be initiated, the cancellation email and the customer support told me the same thing but I was deducted ₹***.** stating that it was for payment gateway charges. I had asked them to provide me with a proper response for which they have failed. They haven't replied to my emails properly, I still haven't got a reply for my last email.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Symphony Resorts

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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