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Shadowfox courier - Pakage not delivered

Juli Gomes filed complaint against Shadowfox courier on May 19, 2025

Prepaid package * day delivery is not delivered from last * weeks
But when purchased on COD it comes right away.

Order no naykaa shopping hub NYK-*********-*******was placed on *th May. Delivery was scheduled for *th May. I have twice raised the complaint, no revert yet. The agent says that we are trying figure out why there is a delay. I have paid in advance and I am regretting about the service you provide. Additionally the app shows the products have reached the nearest delivery hub on *th May. So today being the **th May, still the products are lying there????? Are you carrying out some malpractice on the products???? I have paid Rs.****. Is it that I have paid the real price to receive some unauthicated cheap products and its taking time for carring out some malpractice. @Naykaa

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Shadowfox courier

5

Total Complaints

5

Total Resolved

100.00%

Consumer Satisfaction

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