Meesho app - pakage not delivered but status showing to item delivered in the app

Laxmi filed complaint against Meesho app on Apr 14, 2022

I oder end of **th March **, and delivered showing **th March **,
But I don't have received any parcel and also not received any call
I checked the meesho app and application showing oder status as delivered the item. I didn't receive any order. I call the customer care Number so many time but they told your oder is already delivered but now till date we have not receive any oder
If we had the option to give NO STAR for this app I would choose that.
I ordered a product and after * days at **.** PM I got a message which said order has been delivered successfully. I was confused because I haven't got any call for product delivery. Next day I called customer service * times in a week and they said it happens because of technical issue and you will get your refund. Few days passed again I called, they said it is delivered and I literally am pissed now. I need refund my payment.
I am request to you please take action as soon as possible

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Meesho app

497

Total Complaints

365

Total Resolved

73.44%

Consumer Satisfaction

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