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Gtpl Broadband Private Limited - Paid for GTPL broadband internet but no service and no refund received

Hitesh Poshia filed complaint against Gtpl Broadband Private Limited on Dec 21, 2022

I was using GTPL broadband , and my plan was expired on ** Dec ****,
I paid amount ****.** on ** Dec **** for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number - **********),who gave lots of false commitment.

Another executive(**********), who also misbehaved in call, and collected Router by trespassing my home without my permission.

UL_H**_**MBPS - ** MONTHS
Date: **/**/****
Amount Paid: ****.**
Receipt Number : ***********************************

Payment Mode:
UPI transaction ID: ************

My GTPL UserID : hpc***_sb
customer number : BB**********

I did not get connection till now after payment.
Request to Refund amount Rs **** As soon as possible.

I made multiple complaint via email on ** Dec ****, ** Dec ****, ** Dec ****, ** Dec ****,

But not got refund , and no person approached me.

Regards
Hitesh Poshia
**********
hiteshposhia@gmail.com

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Gtpl Broadband Private Limited

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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