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Manu Vegad Joseph filed complaint against Nobrokerhood on Jan 2, 2025
On **th December ****, I used the NoBrokerHood app to create a rental agreement and opted for their next-day delivery service by paying an additional ₹***. The agreement was supposed to be delivered on **th December ****. However, it was only delivered on *st January **** at *:** PM, well beyond the promised timeline.
Due to this delay, I had to pay penalties because I was required to submit the agreement before *st January ****. When I contacted customer support to request a refund for the delayed service, I was informed that a refund is not possible once the order is in process.
This is unacceptable, as the service I paid for was not fulfilled within the specified timeline, causing financial and personal inconvenience. I seek a resolution in the form of a refund for the additional fee I paid for express delivery, along with compensation for the penalties incurred due to the delay.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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