Paytm Mall - Package returned and did not get refund

ASHISH SHRIVASTAVA filed complaint against Paytm Mall on Dec 4, 2018

I ordered shoes from paytm mall on ** Oct **** package delivered on ** Oct **** I ordered shoes of size * they send size *. I placed a replacement request they delivered size **. Now I placed request for return the shoes and ask for refund .
The item returned on **th Oct ..
And refund not done yet ..
I complained for that they every time said that refund initiated and it will reflect in ** working days then I waited for the same then again I made a complaint to costumer care on **th nov **** they said that in * to * days u will get your refund now those * days also passed ... They are not refunding my money
Please help me in above subject matter

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Paytm Mall

208

Total Complaints

Total Resolved

27.40%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Merukumar shah on May 7, 2021

Paytm Mall – Not responding for my return request Closed

Hello, This is merukumar shah. I ordered apple earpods pro from paytm mall with order id *********** and i got product is look like duplicate one so i place return request for refund for fake and duplicate under ca...

Prem Prakash Mishra on Apr 4, 2021

Paytm Mall – order not delivered and showing deliveredClosed

Dear sir, I have ordered water jar pump ** ltr on **th march but till not received. Online it is showing delivered. I have contacted delivery exexutive given number but it was out of service for * days. Paytm als...

Debamitra Basu on Mar 13, 2021

Paytm Mall – Paytm not showing the return optionClosed

Hi, I have purchased a Caprese handbag from paytm which was under * days return/ replacement policy. But now the order page is not showing any return option to me

Sharad Vaishnav on Mar 6, 2021

Paytm Mall – FAKE RETURN REPLACEMENT POLICYClosed

I have ordered a set of Fire Extinguisher on **th February **** and it got delivered on **rd February **** and then I checked the product and found that the product wasn't like what I expected. That means, I th...

Ankit Gupta on Jan 14, 2021

Paytm Mall – Exchange Picked Up From my House But Refund Not CreditedClosed

What's going wrong with u guys Why u created my return request for the phone ?? Bhaiya Mera Exchange Bonus Ka Matter h ki old device has been picked but **** not received