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Glowroad - Package not ordered yet received as COD from Glowroad

Sulekha Sindal filed complaint against Glowroad on Sep 29, 2024

Got a delivery from shadowfax, as COD. I paid for the package and after opening it there was a black cloth which i never ordered. On the Glowroad app my mobile number says not ordered anything. How come my number and address was shipped by a wrong package?
Order Id - *********, sold by OO* Fashion Hub, Surat
Gst **BABPH****K*ZB
Through Utpal debnath's shop

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Glowroad

35

Total Complaints

26

Total Resolved

74.29%

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