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The Professional Couriers - Package not delivered

Mohini Singh filed complaint against The Professional Couriers on Jul 20, 2020

My courier has reached gorakhpur on **th july itself but it didn't get deliver. Today when any how i got their contact detail the person said he can't deliver if i want i can come and pick it up as lockdown will start from tomorrow.
I asked if it was the issue why didn't you inform me earlier he said it isnt my duty to that.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

The Professional Couriers

32

Total Complaints

8

Total Resolved

25.00%

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