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ShopRishi - Package not delivered

Srinivas K filed complaint against ShopRishi on May 13, 2019

This website showing mobile available in stock. So I ordered by paying through PhonePe on */**/**. Immediately amount deducted but no confirmation SMS or email received. Then I called many times. The next day they gave confirmed order by SMS. Their website also started showing order confirmed. I further contacted via online chat on */*/** asked them why no calls from the delivery section they said tomorrow evening you will get. After that toll-free number not attended or no online chat shows offline. Order no *******. So please help to get my money refunded.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

ShopRishi

13

Total Complaints

3

Total Resolved

23.08%

Consumer Satisfaction

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