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Sabita Mohanty filed complaint against Kibi sports on Aug 19, 2024
I am writing to express my deep dissatisfaction regarding the non-delivery of a pair of shoes I purchased from kibi.co.in portal on **th July. Despite repeated attempts to resolve the issue through your customer support and chat service with Summi Singh, I have yet to receive the product or any adequate response.
Initially, I was informed by Summi Singh (whatsapp num# ***** ***** ),five days after placing my order, that the pair I ordered was out of stock, and a different product would be dispatched. However, as of today, I have received nothing, and my emails have gone unanswered.
As a prominent brand in the sports industry, this level of unprofessionalism is highly unacceptable. Kindly help me with my case.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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