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Sabita Mohanty filed complaint against Kibi sports on Aug 19, 2024
I am writing to express my deep dissatisfaction regarding the non-delivery of a pair of shoes I purchased from kibi.co.in portal on **th July. Despite repeated attempts to resolve the issue through your customer support and chat service with Summi Singh, I have yet to receive the product or any adequate response.
Initially, I was informed by Summi Singh (whatsapp num# ***** ***** ),five days after placing my order, that the pair I ordered was out of stock, and a different product would be dispatched. However, as of today, I have received nothing, and my emails have gone unanswered.
As a prominent brand in the sports industry, this level of unprofessionalism is highly unacceptable. Kindly help me with my case.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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