Ankush Agarwal filed complaint against Swiggy Bundl Technologies Pvt Ltd on Mar 26, 2023
Placed an order and the delivery partner was not responding.. after completion of time given.. customer care asked me to wait for ** mins until then already ** mins were passed from expected delivery time which was **-** mins and later he asked me whether I want to wait or cancel the order.. post *-*.* hours since i order the food would have cool down or stale and accordingly as per his communication asked him to cancel the food provided provide me a compensation for the time I wasted here.. he denied and started offering me *** coupon which can’t be clubbed with the membership benefits which is win win situation for Swiggy. For the time I was waiting and I wasted in this discussion I asked for a compensation. For which he said he will be giving me ***… is it what *** is compensation for a hunger of a person and * hour of time which he has wanted for it.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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