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Nykaa beauty - Package not delivered

Deepika M filed complaint against Nykaa beauty on Mar 11, 2023

Placed an order in nykaa (order number NYK-*********-*******) worth ₹****. The shipment of products was done in * batches and *nd shipment had * products. Also for this order, nyka prive birthday gift was included. The *nd shipment for all the * products was never delivered and the delivered package had only the free gift items. The products were worth ₹****. Nykaa support did their investigation but just came up with sorry and confirmation that all products are delivered even after repeatedly telling them that i never received any products.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Nykaa beauty

37

Total Complaints

28

Total Resolved

75.68%

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