SHIVAM SANOO filed complaint against Pay Tm on Nov 14, 2017
I ordered "Prokyde Alpha Trainer Power Grip" from PayTm on *th November, **** and as per the estimated date product had to be delivered by **th November, ****. Luckily, the product reached to the destination city on **th November, **** and the status for the product started showing "Out for deivery". But i didn't get any call or messages from courier company. I registerd complain to PayTm but i was told all the parrots line,"I am sorry sir", "I will escalate the issue, sir" but nothing happened and i am still waiting for my product. I even tweeted CEO of PayTm, Vijay Shekhar Sharma and luckily i got a tweet back from PayTm Mall tweeter account but that also the same, "I am sorry and will solve this as high priority". More than ** hours of even that statement have been passed but I don't know how much more time it will take. Now, even estimated delivery date has been over but I am still waiting for the product. I mailed to PayTm regarding my concerns but there also reply was the same. "Sorry " and "asap we will solve" but more than ** hours of even that have been passed but issues couldn't get resolved.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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