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Mango People shop - Package not delivered

Vennela Raju filed complaint against Mango People shop on Mar 15, 2022

Hi, i had order a package a few weeks ago and it has still not been delivered. And then when i check the site it shows it has been delivered!. I haven't received any calls or even a message!. I called customer care and they said they would take care of it in ** hours and asked me to show the proof to which i have sent them the screenshot of the delivered message. Then when i call back they're telling me that I had to call within * days and it's not their policy. I asked them for the courier service's number and they refuse to give even that!. Unbelievable. They Don't want to even investigate this problem. Beware of ordering in this company or paying them in the future.
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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Mango People shop

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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