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electronicdeal in - Package not delivered

Sunil kumar filed complaint against electronicdeal in on Jan 18, 2022


I have ordered two one plus bluetooth earphone and payment is in advance. From the starting electronicdeal.in website shows your order in process when i contact them they mailed me we do not received payment I contact CCAvenue then they mail me we that they contact the merchant after this the order is on hold and still on hold. They neither refund nor delivered the product. Pls help me.
These are the detail of my order.
Just to let you know — we've received your order #*****, and it is now being processed:

[Order #*****] (December **, ****)
Product Quantity Price
OnePlus Bullets Wireless Z Bluetooth Headset (Black, In the Ear)
Vendor: One stop shop * ₹*, ***.**
Subtotal: ₹*, ***.**
Shipping: ₹**.** via Flat rate
Payment method: CCAvenue
Total: ₹*, ***.**

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

electronicdeal in

4

Total Complaints

2

Total Resolved

50.00%

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