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Home > Complaints > Package not delivered

Chains and Charms - Package not delivered

Devayani Varakuti filed complaint against Chains and Charms on Nov 14, 2021

I ordered from Chains and Charms on Oct **th and I still didn't get my order.
They hardly reply to my mails and dms.
After ** mails and After so many dms
they'll reply by saying that they'll ship the order by Monday or by tomorrow.
But I still didn't get my order they just don't know how to treat their customers.If I comment on their posts regarding my order they'll delete my comments.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Chains and Charms

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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Shivangi Sharma on Mar 5, 2021

Chains and Charms – Package not shipped and they are not even responding to my queries it s been a monthClosed

They say there processing time is *-* days and when asked about it after ** days they are don't even respond. Not even on email or social media and they don't have a contact number also. They don't take cash on deli...