Alice Rodrigues filed complaint against Shiprocket on Oct 25, 2021
The delivery person refused to handover the parcel to my mother in my absence this has never happened. The selller is an online thrift store owner who constantly stayed in touch with me regarding the order status. When a case was raised by her she was told that the parcel would be out for delivery again. I have still not recieved a the parcel its over a month. I have proofs of the emails sent by the selller to the support team. My order id is:
Hi Melissa Rodrigues, we couldn't deliver the *Parini Bajaj* order ************
Items included in the shipment:
*dresses* kindly have the items delivered asap or else seller and I are filling a case.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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