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Shopatstella - Package not delivered

Arpita das filed complaint against Shopatstella on Sep 13, 2021

I had ordered two bags from shopatstella.i got one bag in one month but it was an old product. It had stains on it and had a broken sling chain.I complained about it they said they will forward the issue and did nothing about it. After a month when i didn't get the second bag I texted them again.they completely ignored my texts and so i had to comment on their posts and then they hid the comments on that post and blocked me. There were a lot of girls asking for refund and complaining about how they have blocked their friends account so they had to comment and ask for refund on behalf of them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Shopatstella

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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