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Firstcry - Package not Delivered

Sarat K J filed complaint against Firstcry on Aug 30, 2021

I ordered a Jungle Gym of my Niece from Firstcry and initially the delivery date was on **th August after which it got changed to **th August as due to some transit related issues, now it has reached the DC next to my home, yet I am not getting it, I have no idea what these guys are doing, why am I paying the delivery shipping chargers if the Courier can do whatever they like to do


Also the last time experience I was asked by the Courier boy that he cannot deliver it to my Home and I need to collect it from the DC office, Pathetic totally Pathetic Service ECom Express

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Firstcry

25

Total Complaints

11

Total Resolved

44.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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