Firstcry - Delivering old products clothes manufactured in Feb 21 as a nonreturnable product
Anubha filed complaint against Firstcry on May 6, 2024
I ordered two tops (under Order#*******PMODI*D**F ) from firstcry.com. The product delivered to me was an old product manufactured in Feb'** i.e more than *+ years. When i raised this concern, firstcry refused to return this as they are saying that it is a non-returnable product.
I have written any times to first cry customer care, but they always reply 'it is a non-returnable product' and do not do anything for why they are delivering old product and making them non-returnable. This is injustice to the customer and there is no one to hear customer voice.
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